News Summary
The Birmingham Water Works Board has appointed Mac Underwood as the new General Manager effective March 1, after an extensive selection process involving 59 applicants. Underwood, who previously held the position from 2005 to 2018, will oversee initiatives aimed at enhancing infrastructure and customer service, looking ahead to projects such as automated meters. His return has sparked renewed optimism for efficient water service delivery in Birmingham, despite some concerns raised about the selection process.
Birmingham Welcomes Back Mac Underwood as General Manager
Exciting news is brewing in Birmingham! The Birmingham Water Works Board has decided to bring back Mac Underwood as the new general manager, effective March 1. This decision comes after an extensive search that attracted a whopping 59 applications from candidates nationwide. Talk about a competitive field!
A Blast from the Past
Underwood isn’t a stranger to Birmingham’s water management. He was at the helm as general manager from 2005 until late 2018, making his mark over those years. His departure back in 2018 was quite sudden and has remained shrouded in mystery. However, the Birmingham Water Works Board believes he’s the right person to guide them forward. Currently, Underwood will earn an annual salary of $446,118, aligning with industry standards for utility executives.
A Thorough Search Process
The process of selecting Underwood wasn’t taken lightly. After narrowing down to 20 candidates, the board enlisted the help of Ronald L. Burgess Jr., a retired Army general and executive from Auburn University, to evaluate the candidates and recommend changes to improve the organization. Burgess acknowledged that while there were many talented individuals in the mix, Underwood’s technical expertise and familiarity with the organization’s culture set him apart as the best choice.
Interim Role Returns to Full-Time
Interestingly, Underwood returned to the Birmingham Water Works last September as the interim deputy general manager while the board hunted for a permanent leader. This transition comes after Darryl Jones, who served as interim general manager since June 2024, decided to step back into a consulting role. With Underwood back in his previous position, the agency confidently looks forward to ongoing developments.
Future Plans on the Horizon
Underwood has laid out his vision for the Birmingham Water Works, highlighting some major projects for 2025. One of the most significant initiatives includes the installation of automated meters aimed at improving billing accuracy and service responsiveness. This upgraded technology will surely enhance customer satisfaction and streamline operations.
With a background as the finance director for the city of Birmingham and assistant finance director for the Jefferson County Commission, Underwood’s expertise in finance adds another layer of assurance to his leadership.
Controversial Criticism
Not all the conversations during the board meeting went smoothly. Activist William Muhammad raised concerns about the selection process, arguing it lacked transparency and involved unethical conduct. His passionate remarks prompted his removal from the meeting when he wouldn’t comply with requests to hold off on his comments. Board chairwoman Tereshia Huffman stood by the board’s decision, emphasizing the need to maintain order.
Looking Ahead
Despite the mixed reactions, Underwood is eager to focus on the future. He emphasized a strong commitment to moving forward positively with the new board and has acknowledged the challenges of the past. His objectives include enhancing the infrastructure and customer service aspects of the Birmingham Water Works, placing a strong emphasis on long-term sustainability and reliability for all 770,000 customers who rely on their services.
As Birmingham gears up for this new chapter, residents can look forward to rejuvenated energy and positive changes in the Birmingham Water Works. Underwood’s return has sparked hope for a more efficient and reliable water service experience. Stay tuned for updates as the Birmingham Water Works embarks on this exciting journey!
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Additional Resources
- AL.com: Birmingham Water Works General Manager Returns
- Google Search: Birmingham Water Works General Manager
- ABC3340: Mac Underwood Named New General Manager
- Encyclopedia Britannica: Birmingham Water Works
- WBRC: Birmingham Water Works Board Hires New GM
- Google News: Birmingham Water Works Mac Underwood
- ABC3340: New Members Join the Birmingham Water Works Board
